Terms of Reference

Service Delivery Policy

Imagine Training is proud of it’s reputation as an excellent provider of IT Training to business professionals and individuals. We want you to be satisfied with the training you receive and if you have any problems please mention them immediately to your trainer. If this does not resolve your issue, please email info@imaginetraining.biz and provide details of your issue.

We offer a Total Satisfaction Guarantee which means that you may re-book your course and repeat the training if you are not satisfied.

If delivery of your training session is interrupted by circumstances beyond our control, we will endeavour to offer you another training session at a time and date which is mutually convenient.