Professional Training Courses for Microsoft Office and Social Media
or Call NOW on 01952 581550

Other Courses

  • Cyber Security for Business Users

    In today’s interconnected world, cyber-attacks are a threat to all businesses and anyone holding personal or sensitive information such as customer data is a particularly attractive source of information for criminals. Commercial data, financial information and sensitive client data may all be targeted.   The Information Security Breaches Survey 2014, commissioned by the Department for Business, Innovation and Skills and carried out by…

  • LinkedIn for Business

    LinkedIn is often overlooked as a social media platform but with over 20 million users in the UK alone it is increasingly becoming a business networking tool not just an on-line CV. Join us for a three hour interactive workshop to make the most of LinkedIn and learn: The benefits of using LinkedIn How to improve your LinkedIn profile How to connect and organise your connections How to give and receive recommendations The difference between…

  • Outstanding Customer Service Skills

    By the end of this one day workshop participants will be able to: • Identify what outstanding customer service looks like and sounds like • Develop strategies for improving and enhancing service levels • Structure and manage telephone conversations confidently • Use email in a professional manner • Handle customer concerns positively • Recognise different communication styles and adapt their own style as appropriate • Achieve a…