Office 365

This course is an introduction to Microsoft Office 365 with Skype for Business in a cloud-based environment.

Who is it for?

This One Day course is specifically designed for office staff/managers who want to learn how to access and modify shared documents using SharePoint or OneDrive for Business. This course introduces working with shared documents in the familiar Office 365 online apps — Word, PowerPoint, Excel, and Teams, Yammer, Planner, and Delve. Users communicate and collaborate together through Microsoft Outlook mail and Skype for Business instant messaging and online meetings.

Course Objectives:

In this course, you will build upon your knowledge of the Microsoft Office desktop application suite to work productively in the cloud-based Microsoft Office 365 environment.

You will

Sign in, navigate, and identify components of the Office 365 environment.
Create, edit, and share documents with team members using Word Online, Excel Online, PowerPoint Online, and Microsoft SharePoint.
Collaborate and work with colleagues using the Team, Planner, and Yammer apps.
Use email and manage contacts with Outlook on the web.
Use instant messaging with Skype for Business.
Conduct online meetings with Skype for Business.


To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders.

Course Content

Getting Started with Office 365

Sign In to Office 365
Navigate the Office 365 Environment

Collaborating with Shared Files

Work with Shared Documents in SharePoint
Edit Documents in Office Online
Collaborate on the SharePoint Site
Work with OneDrive for Business and Delve

Using Productivity Apps

Work with Productivity Apps in Combination
Broadcast Messages with Yammer
Collaborate with the Teams App
Manage Tasks with the Planner App

Using Outlook on the Web

Send and Receive Email
Manage Contacts
Schedule Appointments
Personalise Outlook on the Web
Make Voice and Video Calls

Communicating with Skype for Business

Overview of Skype for Business
Use Instant Messaging
Making Voice and Video Calls

Using Skype for Business Meetings

Initiate Meetings
Use Meeting Controls and Options
Customise Skype for Business