Meet The Team

The Imagine team is a tight knit group of dedicated Microsoft Office, Management, Customer Service and LinkedIn experts who bring together a Training Service that is second to none. We also work with a range of hugely talented expert Solution Providers who can help solve your business problems and cut down the time it takes to carry out everyday actions. We are able to reach out across the UK and Globally to provide a range of experienced associates and freelancers who have specialist skills when we need to pull in additional support.

IMG_9485-13Training Director Karen Turner has connections in the world of Learning and Development that go back 30 years so she knows most of the top trainers in today’s training world and together they bring their expertise to help you work faster and more efficiently. A top team of experts who know how to convey information in a way that ‘sticks’, our Imagine trainers have a pedigree second to none!

IMG_9426-6Our training team boasts experts in Microsoft Office and Social Media and Website Design. Our SharePoint expert is Sean, who is a Microsoft Certified Trainer with 20 years’ experience of delivering both training solutions in Microsoft Office and a friendly manner. Sean is extremely knowledgeable about bringing efficiency into the workplace, helping recommend ways of working that cut down repetitive and unnecessary tasks.

IMG_9485-13 Ellie is our Senior Training Co-ordinator keeping in touch with all of our customers and helping organise their courses. Ellie is really interested in making sure our customers have an excellent experience and get the most out of our courses. Ellie is responsible for maintaining quality standards and monitors client satisfaction, helping ensure we keep our 98% Total Satisfaction score. Ellie is also our email wizard, taking care of our communications and making sure our customers are receiving their training communications easily.

Keeping an eye on everything in the office is our Office Manager Laura, who majestically keeps everyone in line and organises us, looking after our customers, as well as staff. Laura keeps the books straight and makes sure we invoice all our work correctly.

Tim steps in to assist as a Microsoft Certified Trainer and his keen knowledge of all the Microsoft Office packages will bring solutions to improve you and your colleagues’ ability to use your everyday packages. Patient with both beginners and able to gear up to deliver to expert level delegates, Tim brings professionalism and flair to the Imagine team.

Richard is a great all-rounder, with his expertise in Microsoft Access databases and Microsoft Excel giving you all the help you need to transition to a faster, more efficient user of Microsoft Office. After spending many years as part of the Microsoft Gold Partner team for the West Midlands, Richard is passionate about helping you and showing you how you can work more productively.

Noel is another of our knowledgeable and helpful trainers and his expertise in Microsoft Excel and Microsoft Project in particular will improve your team’s abilities to use the software you have already paid for.

Alan is our expert who can help with your SharePoint and Project training requirements. Experienced and flexible in his approach, he explains clearly the features and benefits to your company that having an expert on hand to help you introduce this complex software into your company and learn how to configure it yourselves, saving money and keeping your company’s data safe. Alan has considerable expertise in upgrades to Office 365.

Our Business Intelligence expert Grant also covers VBA in both Excel and Word. If your team needs to be able to show insights from your data with outstanding visuals and make dashboards to really illustrate your data, Grant is your man!

Cathy is our latest LinkedIn trainer, with expertise in creating your perfect profile to approach the job market effectively. Cathy’s experience is in people development, career planning and career transition and she facilitates workshops for staff facing redundancy by helping with their personal marketing tools in addition to LinkedIn, including CV, applications, suitability statements and covering emails/letters, as well as preparing for interviews and assessments. Cathy also offers help with defining objectives and actions for the First 100 days in role and beyond and managing change. Suitable for groups of staff at all levels, this session can be run on your own premises or ours.

Kim is a marketing consultant with over 25 years’ experience in traditional and digital marketing and now specialises in blogging, copy-writing and social media. Kim enjoys sharing her expertise and trains professionals and small business owners in improving their business reputation and sales through practical workshops in LinkedIn, Blogging for Business and Social Media (Facebook and Twitter).

Sue is a Microsoft Excel and Power BI specialist and trainer.  Sue specialises in providing solutions to data problems using Microsoft Excel, Microsoft PowerBI, R and Python.  Sue is a certified Microsoft Office Specialist in Excel, Access, PowerPoint, Word and Excel.  Sue has also completed the Data Analyst track in Python and R, further honing her data management skills.  Sue has been training for 15 years alongside her professional work and enjoys both elements of her work.

Jo is our Excel wizard, coming up with innovative solutions for our customers to solve problems and cut down on repetitive tasks. Joanne is an expert in creating Business Information Dashboards, Data Analysis, Survey Analysis and reporting using VBA. She creates beautiful bespoke spreadsheets, automated and company branded. She has a scientific background and deep expertise in cost-effective technology solutions for business.
Joanne excels at designing bespoke spreadsheets and dashboards for the analysis and visualisation of data, in writing and making presentations and in research.

Richard heads up our Leadership Training and is experienced in dealing with real-life management, leadership and coaching issues. We offer a range of programmes which can run over many weeks and we can tailor this to your company’s requirements to ensure it fits your organisation and culture.

Doug is an all round Microsoft Office trainer, with over 20 years’ experience delivering all the top programs plus SharePoint, Office 365, Windows and Project. His gentle style sits well with our delegates who find they can ask him anything! Great at explaining the mystery of how software works for you, he’s a favourite with our customers.

Anne-Louise is our Customer Specialist. She specialises in the customer experience, leadership and communication. Anne- Louise has experience across a range of sectors; Financial Services, FMCG, IT & Communications, transport and hospitality. In the public Anne-Louise has worked with the Department for Education, NHS trusts as well as several national charities. She is happy facilitating small and large groups from graduate development to executive coaching.

She is focussed on helping others reach their full potential, putting the customer at the heart of her work. She can help you deliver operational benefits, better customer satisfaction, reduce complaints and improve employee engagement.

Whatever you need, give us a call on 01952 581550 and we'll be sure to sort it out for you!